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Privacy Policy

Effective date: May 14, 2026

Digital Forge Studios Inc. ("we," "us," or "our") operates the website dforge.ca and its associated products and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Information you provide directly:

• Email address — when you subscribe to our newsletter (AI Agent Insider) or contact us
• Account information — if you create an account for any of our SaaS products (e.g., Digital Forge Agentic Services, Sulcus, Minerva zkESG)
• Payment information — processed securely through Stripe; we do not store credit card numbers
• Communications — when you email us or submit inquiries

Information collected automatically:

• Usage data — pages visited, time on site, referral source, browser type, device information
• Cookies and similar technologies — used for analytics and site functionality
• Log data — IP address, access times, and system activity logs

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Send you newsletters and product updates (only with your consent)
• Process payments and manage subscriptions
• Improve our website, products, and user experience
• Respond to inquiries and provide customer support
• Detect and prevent fraud, abuse, or security incidents
• Comply with legal obligations

3. Third-Party Services

We use the following third-party services that may collect or process your data:

• Google Analytics — website usage analytics and traffic analysis
• Stripe — payment processing (subject to Stripe's Privacy Policy)
• Email delivery services — for newsletter distribution and transactional emails
• Microsoft Azure — cloud infrastructure and hosting

These third parties have their own privacy policies. We encourage you to review them. We do not sell your personal information to any third party.

4. Cookies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. We use:

• Essential cookies — required for site functionality
• Analytics cookies — help us understand how visitors interact with our site

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Newsletter subscriber data is retained until you unsubscribe. Account data is retained for the duration of your account plus a reasonable period for backups and legal compliance.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access — request a copy of your personal data
• Correction — request correction of inaccurate data
• Deletion — request deletion of your personal data
• Portability — receive your data in a structured, machine-readable format
• Opt-out — unsubscribe from marketing communications at any time
• Withdraw consent — where processing is based on consent

To exercise any of these rights, contact us at admin@dforge.ca.

7. GDPR (European Economic Area)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

• Consent — for newsletter subscriptions and non-essential cookies
• Contractual necessity — to provide services you've requested
• Legitimate interests — for analytics, security, and service improvement

You have the right to lodge a complaint with your local data protection authority if you believe your data has been processed unlawfully.

8. CCPA (California)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information is collected, used, shared, or sold
• The right to delete personal information held by us
• The right to opt-out of the sale of personal information
• The right to non-discrimination for exercising your CCPA rights

We do not sell personal information. To exercise your CCPA rights, contact us at admin@dforge.ca.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

11. International Transfers

Your information may be transferred to and processed in countries other than your country of residence, including Canada and the United States. We ensure appropriate safeguards are in place to protect your data in accordance with this policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised effective date. Your continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at:

Digital Forge Studios Inc.
Email: admin@dforge.ca
Website: dforge.ca